Tyler Vfv
map-marker Tampa, Florida

Dispatcher Review

Dispatch is rude. He needs to go.
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Anonymous
map-marker Boston, Massachusetts

Poor service quality and even worse customer service

I used Bellmore on multiple occasions for airport service to Logan airport in Boston. As other reviewers have stated, the cars were typically in poor shape, and the drivers were hit and miss. Some were courteous and good at their jobs, while others drove half asleep, got lost and several smoked so bad the car smelled of smoke the entire way to the airport. And while I put up with these inconveniences for some time, the final straw was on a return trip from Europe where they were nearly 90 minutes late arriving for the the pickup. I called several times and was told that the driver was just a few minutes away each time. And when he finally arrived he seemed angry with me the customer for having called them so many times while I waited on the curb in front of the terminal. A few days after returning and not blaming the driver, as I was unsure what had happened, I called the company to ask for some form of compensation since I had prepaid for the ride. It was then that just like other reviewers I got to speak with the owner who had the gall to blame the entire situation on me, called me a liar, stating I never called them to notify them of my arrival although they had my flight details and I had the records of my calls. He then preceded to hang up on me after yelling at me and telling me he didn't need to put up with my BS. Needless to say, as someone that works in customer service for a living, I was appalled and will never use that service again. Please do yourself a favor and stay away from this company.
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Loss:
$120
Anonymous
map-marker Lincoln, Massachusetts

Positive Experience Review

Great service! We use them alot.
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Kenise Adn

Sloppy and dangerous

The entire company appears to be operated and staffed by methadone addicts. The cars are dangerous and the staff is inept. I would run from these guys - certainly not call them if at all possible. It is far from a professionally run operation. The owner appears to be a complete tough guy who has no interest whatsoever in 1) running a legitimate operation 2) treating customers fairly and honestly. The drivers do not seem to ever know where they are going and they are habitually late. It is an unreliable service and a second rate outfit. I hope the authorities step in at some point before someone truly gets hurt.
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3 comments
Guest

we have been using belmores for 11 years. Our driver is usually Bobby, however Michael Bellmore the owner has driven us on many occasions when there are not enough drivers.

Michael Bellmore is from the Massachusetts area and made this company what it is from hard work Andover Massachusetts uses belmores transportation almost exclusively because of their reliability and great prices. Don't believe one person that had a bad experience says about this company the drivers are courteous and polite even help you load your bags to your doorstep.billboard transportation also does not include the 20 percent gratuity in the fee...lot of other limousine companies build in that price.

Guest

belmores transportation from Derry New Hampshire is very reliable.belmores is one of the only limo companies to let you book them without 24 hour notice. Their prices are significantly lower than their competition.

And even though their drivers do not dress in three piece suits, they are a very reliable company. Their prices are the best around!

Guest

I have used belmores for over 20 years. They have always been there for me even that the last hour.

Even called them at 3 a.m. From Logan and they had a driver at Logan within 30 minutes.1 person has a bad experience in trash is a company that has certainly gain a good reputation in the Andover Massachusetts area we love belmores!

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Diron Zmn
map-marker Hicksville, New York

Unprofessional Ripoff company

Avoid this company if at all possible. During the week of my daughters wedding I called to cancel one of the limo's and was told I would have to pay in full for it although they admitted not explaining their cancellation policy at the time of the booking. Although I disagreed, I conceded because I felt that they were threatening to cancel the other wedding transportation I booked through them for the same event. When I asked to speak to the owner, he got on the phone and said, and I quote, "I am going to make this easy on you - I am going to cancel all of your reservations" and he proceeded to hang up on me. This was five days prior to my daughters wedding. What kind of business does that to a customer on one of their most important days with no options. He took advantage of his position in the most unprofessional of ways imaginable. Simply a terrible business with even worse ownership and management. Do not reward this business with your valuable time and patronage.
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1 comment
Guest

I am glad to see others feel the same way. One of their cars nearly forced me into a high-speed collision on 93 just north of Boston this morning.

When I gestured for the guy to watch where he was going, he got belligerent, rolling down his window and telling me to roll mine down.

Nice. This all occurred as he was speeding and passing me on the right when I had signaled that I was changing lanes and he was not even in the lane into which I was moving.

Kandace Awi
map-marker Orlando, Florida

Bellmore-transportation is dangerous and drivers are cowboys

On several occassions I've been cut off and observed black Lincolns with the words "Bellmore Transportation" on a sticker in the back of the window and license plates significant to the name. While driving into to work in stopped traffic on 93 S in Andover, a driver drove into the 2nd breakdown lane to get ahead of 5 cars.

Had to follow this guy on my way to the office and he pulled into the road toward Wyndham hotel. I've witnessed this several times. A co-worker used them and said she kept her eyes closed because the driver was weaving through traffic going to Logan. She said the car smelled horrible of smoke and was dirty.

This company is only in it to collect money. They could care less about the lives that are put into the hands of their cowboy drivers.

Dangerous Drivers. Police Take Notice.

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Loss:
$89
1 comment
Guest

Used this transportation it's horrible. They don't listen to the customer at all they do arrive to pick you up whenever is convenient for them and expect you to be ready when they say.

They hung up on me half way through my sentence and told me that I should have been ready earlier than the time scheduled and I had to wait another hour. Last time I checked I was the customer and the one paying.

sexy g
map-marker Boston, Massachusetts

I LOVE BELLMORE'S TRANSPORTATION!!!

Bellmores Transportation - I LOVE BELLMORE'S TRANSPORTATION!!!
Bellmores Transportation - I LOVE BELLMORE'S TRANSPORTATION!!! - Image 2
I have enjoyed taking bellmore's since i was unable to pay my car insurance!!! They have been there for me... they always know who i am when i call without even telling the women on the phone who i am!!! They come out in any weather condition and answer there phones all the time.. This is why they have been in business for a while and thats exactly why because there customer service is great. I've been using them since i was in high school when i went to Andover high when there business was in andover... they are all great people and i would love to meet the owner (only talked to him 2 times as far as i know) but he sounds like an amazing guy!!! All POWER TO YOU BELLMORE'S!!!! :)
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KnowTheTruth
map-marker Hanover, New Hampshire

Bellmore Transportation is a Rip Off !

I had the worst service I have ever received when a driver arrived late to take me to Logan Airport which made me miss my flight. I will never use this company again and whats worse is when they finally showed up, the car was a total toilet that had a burning electrical smell with nasty dents all over it with mis matched paint. How can a company be allowed legally to operate such unsafe cars in this line of business? I wish I just did my home work to see ALL THE COMPLAINTS ABOUT THIS COMPANY ! They even try to defend themselves from all the complaints from different people by trying to accuse former drivers that apparently got some common sense and quit on them, moving on to real companies , I would imagine, that have real cars ! I HOPE YOU READ ALL THE COMPLIANTS THAT ARE NOT ONLY HERE BUT I HAVE FOUND ON MANY SITES. Dont use this company unless you have a lot of SPARE TIME ON YOUR HANDS ! GOOD LUCK !
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2 comments
Guest

The owner is a man who is a screaming maniac. He yells at clients.

He is rude..He is mean and verbally abusive.

Guest

Roger you are still at it?? you use the same language with each comment and you have never been a client, STOP SPREADING LIES!!!!

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FrankRizzo
map-marker Bedford, New Hampshire

Bellmore Transportation !

The worst service, always late, with drivers that dont know what they are doing with cars that have well over 200,000 miles on them. The owner basically could care less after I called and complained about what I thought was going to be a professional airport service.

I wouldnt recommend this company to anyone in New Hampshire or Mass !

The cars smell like smoke too !

They are located in Derry, New Hampshire and do business in Andover, Mass illegally as well after I did some research on this company and have had multiple complaints to the better business bureau about charging people's credit card more than once for the same job and eventually after two months of complaining, they credit the card after having your money tied up. I wish anyone luck getting to the airport on time in cars that are not even road worthy and should be in a junk yard.

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28 comments
Carri Tiy

I am Boston airport taxi. I am a regular reader of your post.

All the post that you write in this blogs are very informative. Thanks for this informative post about travel.

Sir, I hope you will continually post this type of useful post. I am eagerly waiting for your next post

Guest

I am Boston airport taxi I am a regular reader of your post. All the post that you write in this blogs are very informative.

Thanks for this informative post about travel.

Sir, I hope you will continually post this type of useful post. I am eagerly waiting for your next post

Guest

I am Boston airport taxi

Krystofer Wye

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Guest

Liar! you obviously are a worker that has been fired from belmores because they never have and never will charge your credit card twice you may not even have a credit card. For you slander or libel a company get your facts straight.

Guest

Awful.... I mean, I understand there is a storm today on 2/13/13, however, it doesn't mean they have the right to take it out on their clients...

I figured this company would be great because there's absolutely no american taxi's anymore in Lawrence...

My girlfriend and I both called them and we dealt with a woman who at first seemed very cool, however, when we called to see if they where close by( Cause now She's late for work.) Especially when we called 45, minutes before. Like I said it's a storm... One point to them...

But, don't get all pissed off and tell us not to call again especially when my girlfriend was being super nice about it... I was floored when I heard this woman... My girlfriend isn't one of those pushy people that calls company's demanding thing's and being unreasonable... Whatever...

We only called back once too. She made the phone call on our laptop.

She got to work late, which is fine, but, why make the clients feel like that because they want to know where their cab is???

Guest

All you people are *** retards, great company, great service and great employees. ,)

Guest

Bellmore10. The lady that drives this car has been doing drug deals in my neighborhood.

She needs to be drug tested. The cops have been notified so please fire her for the sake of your business.

Guest
reply icon Replying to comment of Guest-309885

slandering or labelling a company is against the law and can result in prosecution. Or being sued yourself why did you call the police when you supposedly view this person doing drug deals?let us pick up something about you or your company and find out how long it takes for you to dispute it.

Grow up! belmores transportation is a top notch company with a great staff and great customers as well!

Rick Wmk

Bellmore’s Transportation

I find it very offensive & dishonest what I read. The people who are writing negative things are sadly misinformed, past disgruntled employees, or competitors looking to cut the company down in order to lift themselves up, which if true, is a sign of weakness.

I drive for the company. I know the owner & he is not doing drugs & is a very nice guy who does a lot for the community. I don’t drink, drug, or smoke. I have been driving 300 to 400 miles nightly for other companies as well as this company.

I have never been in an accident or gotten a speeding ticket in my life. I have never missed or have been late for any of my client’s pick-ups or drops. I follow & obey ALL the rules of the road. I detail the cars regularly as I take pride in what I do.

The cars are in great condition & run well. I wouldn’t put my well being @ stake. My family, whom I love, also travels with the company. I have a D.O.T.

medical examiner’s certificate which is good till 7/13/2012. I dress up every day in suit & tie & have my clothing dry cleaned on a regular basis. All of the driver’s I’ve met are neat & very professional. I wish people would get the facts before they comment.

I will end with this.

“There is a principle which is a bar against all information , which is proof against all arguments & which cannot fail to keep a man in everlasting ignorance…that principle is contempt prior to investigation. “ - Herbert Spencer

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